What is the deadline for shipping orders by Christmas?
To guarantee that your order arrives before Christmas, please place your order by Saturday, December 9.
We will continue to ship after that date, but cannot guarantee Christmas arrival.
Why are your shipping prices so high?
Alright, so there are several factors at play here.
First of all, our boxes are designed to hold only one tin at a time.
This allows the tin to have more protection and less of a chance to get damaged in shipping.
In our many years of experience, we've learned that delivery works out MUCH better this way.
Secondly, FedEx calculates our cost by box size, not by weight.
So although our product is very light, the nature of popcorn is that it's also very bulky (takes up a lot of space).
Unfortunately, this a common issue for popcorn vendors across the board.
We encourage you to check out our competitors' websites and see for yourself.
No worries - We know you'll come back. Our strength lies in the quality, variety, and competitive pricing of the popcorn itself.
Eventually, we hope to ship enough popcorn nationwide to negotiate lower rates with FedEx.
So the more we spread the word, the better things will get for all of us! :)
Okay, I get that. So how can I get the most out of my popcorn order?
To ensure that you get the best shipping value for your order, we have these requirements
(don't worry, they do not apply to in-store pickup orders):
Shipped 1-gallon bags must be ordered in multiples of 2.
Shipped 2-gallon bags must be ordered in multiples of 4.
All other sizes of bags, and all sizes of tins, will be shipped in their own individual box.
This will ensure that your popcorn arrives in excellent condition.
If we somehow find a way to combine your order into fewer boxes without compromising delivery, we will let you know.
If you have a larger or more complex order, contact us & we'll figure out the best way to get your popcorn to you.
And of course, if you live within driving distance, we encourage you to make the trip into Fort Smith & visit us in person.
Not only can you take advantage of our in-store refills, but you can also experience
the awesome new sights our vibrant downtown has to offer!
We offer in-store pickup, so you can easily reserve & pay for your popcorn order online.
You can schedule pick up of your order on the time & date of your choosing.
We will wait until the last possible minute to package your order,
to ensure you receive the freshest popcorn available.
How do you ship your popcorn?
All orders are securely packed & shipped via FedEx Ground.
Can I get faster shipping? I need my popcorn fast!
When can I expect my popcorn order to ship?
If your order is placed before 2pm CST, it will ship the following business day.
See the dates & hours that our store is open.
Can you ship internationally?
Absolutely! We will work with you to determine a custom packaging method & shipping rate.
Contact us to get started on an international order.
Can I receive my order on the weekend?
Yes! FedEx Ground does deliver to residential locations on Saturday.
Can I ship popcorn to an APO address?
We can ship our popcorn to an APO address if needed.
Contact us for arrangements.